Contact

Sandra Kelly BSc., HHPR

#210- 8 Perron St.

St. Albert, Alberta, Canada

T8N 1E4

Tues-Fri 9:00 pm-9:00 pm evenings include classes and workshops

Sat-  9:30 am-5:00 pm

Sunday & Monday  By appointment only

T: +1 780-569-5055 
E: canadianhealinginstitute@gmail.com

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Policy

 

CANCELLATION POLICY
Fee Payments for Workshops and Classes

Your registration is complete when we receive your full fee payment. Payments can be online or in person. We do not reserve seats for workshops without payment.

Confirmation Email

An online confirmation email will be sent to you at the time of registration and payment. This email serves as a tax receipt and confirmation of your registration. A reminder email will be sent 48 hours prior to the classes or workshop. If you don’t receive a confirmation email please call us to confirm course details.

Course Cancellations and Refunds
The CHInstitute reserves the right to reschedule or cancel a seminar due to speaker conflicts or insufficient registration.  Minimum registrant requirements vary.  We strive to let clients know if a course has to be rescheduled or cancelled 48 hours or two business days before the event.

If CHInstitute cancels a workshop, you will be given the option to transfer to a later date, or be issued a credit towards a future workshop or package of your choice. Requests for refunds are handled in accordance with the CHInstitute Refund Policy, please see below.

Appointment cancellations
Please allow the center 24 hours notice upon cancellation. If payment has
been made a new appointment can be rescheduled using this payment. 
Other wise see below for refund.

Refund Policy

Refund requests made more than 10 business days prior to a workshop
will be subject to an administration fee of 5 percent of the workshop
price. Refund requests made between 1 and 10 business days prior to
a seminar are subject to a 20 percent administration fee. Alternatively, 
you may request that the original registration fee be applied as credit
towards a future seminar or package of your choice. No refunds, 
transfers or credit will be issued on the day of, or after, the workshop.

Cancellation requests may be submitted by phone, email, online or in person. 
Please note that refunds will be processed in the original form of payment, 
and debit or Interact refunds can only be processed in person. 
If you have any questions or concerns about our cancellation policy, 
please contact Sandra Kelly Canadianhealinginstitute@gmail.com


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